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About

I love bringing talented people together and creating space for their ideas and strengths to shine. I enjoy seeing people contribute different perspectives, build on one another’s ideas, and discover creative ways to make a product better. Rather than being the loudest person in the room, I want to connect people and enable meaningful collaboration. Most of all, I find purpose in seeing our shared ideas become a real product that improves people’s lives.

Education

University of Toronto (St. George) Toronto, Canada
  • Ph.D. in Industrial Engineering Sep. 2022 – Dec. 2025
  • M.A.Sc. in Industrial Engineering Sep. 2020 – Jun. 2022
  • B.Sc. in Cognitive Science & Statistics, Minor in Computer Science (with Distinction) Sep. 2015 – Jun. 2020

Work Experience

  1. 2025 – 2026

    JSPS Postdoctoral Research Fellow

    Institute of Science Tokyo · Tokyo, Japan

  2. 2019 – 2026

    Founding Product Manager & Operating Officer

    Centivizer · Toronto, Canada

  3. 2020 – 2024

    Teaching Assistant

    University of Toronto · Toronto, Canada

  4. 2019 – 2020

    Research Assistant

    Cognitive Engineering Lab, University of Toronto · Toronto, Canada

  5. 2019

    Research Assistant

    BEAR – Behavioural Economics in Action at Rotman · Toronto, Canada

  6. 2018 – 2019

    Vice President & Editorial Director

    FashToGo · Toronto, Canada

  7. 2017

    Product Development Intern

    Online Design Ltd · Shanghai, China

  8. 2017

    Digital Marketing Intern

    Michael Kors · Shanghai, China

Skills

Product & Design

Jira, Figma, Product Roadmapping, PRD Writing, OKR Definition, User Research, A/B Testing

AI / NLP / ML

Transformers (speech & vocal analysis), NLP (NLTK, sentiment, text classification), scikit-learn, PyTorch, TensorFlow, Keras, Statistical Modeling

Data & Languages

Python (pandas, matplotlib, plotly, seaborn), R, SQL, Java, SPSS

Development

Unity (VR), Git, GitHub, AWS, Microsoft Office, Google Workspace

Languages

English (fluent), Mandarin Chinese (native), Japanese (conversational)

In Gratitude

For nearly seven years, I had the extraordinary privilege of working alongside my PhD supervisor, Professor Mark Chignell, who was also the founder of Centivizer. Words cannot fully express my gratitude for Mark’s wisdom, generosity, and unwavering mentorship. He taught me not only how to conduct rigorous research and build purposeful products, but also how to think generously, persevere through uncertainty, and lead with care.

Our work became part of everyday life — weekdays and weekends, holidays, Christmases, and New Year’s Days — as we pursued a shared belief that thoughtfully designed technology could improve people’s lives. Mark’s trust gave me opportunities to grow from a researcher into a product manager and operating officer, to hire and lead colleagues, and to help build a remarkable team. Together, we found joy in creating meaningful products, solving difficult problems, and seeing our work make a real difference.

His influence lives on in my work, in the team we built, in the people touched by what we created, and in the person I have become. I will carry his lessons, his kindness, and his faith in me always, honoring his legacy by continuing to create meaningful products that improve people’s lives.

Professor Mark Chignell Professor Mark Chignell
Photos taken by Xiaotong Huang.
Behind the scenes at Centivizer
Behind scene.